Reviewing an Individual Response

Click View on any response row to open that tester's full submission. This is where you'll find the video recording and written feedback.

The individual response view includes:

  • Tester name/number at the top (e.g., "Tester #1")

  • A video player — the tester's screen recording of their session. Click Load Video to generate a secure playback link.

  • Download Video — download the recording to keep it. Videos expire 30 days after submission.

  • A video expiry warning — shows how many days remain before the video is deleted (e.g., "Video expires in 5 days. Download it now to keep a copy.")

  • How helpful was this reviewer? — your rating options: Useless, Poor, OK, Great, Amazing

  • Notes — a private notes area where you can jot down observations about this tester's session. Click + Add note to start.

Use the ← Previous and Next → links at the bottom to move between responses without going back to the list.

⚠️ Session recordings expire 30 days after submission. Download any videos you want to keep before they're gone.


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